FAQ

Frequently Asked Questions

Office Suites FAQ

Why lease an office suite at DBS Group Business & Conference Center?
Simply put: 1) Location - location - location. 2) A complete, professional office suite equipped with all the equipment, services and technology necessary to conduct business. 3) Unique referrals and networking opportunities. With our office suites, simply bring your computer, client files, and start work immediately.

What size office suites are available?
Our Office suites range from 95 to 165 sq. ft.

What type of signage is there?
Tenants are offered a business name and/or company logo on DBS's main roadside sign located in front of the building. Your name and suite number will appear on the main lobby room directory board. Additionally, there are business card and brochure racks in the waiting room to display your literature and marketing materials.

How can I arrange a tour to see the avilable office suites?
Simply give us a call at 937-492-9327 or complete the contact us form on the website to arrange a private showing. Or, if you happen to be in the area, feel free to drop by during normal business hours (M-F, 8am - 5pm) and we'll be happy to show you around. Click here for directions to our facility.

What are the lease terms?
Lease terms start at a minimum of one year. Our lease agreement is simple and does not require attorney scrutiny. You only need to walk in, select the room you like, sign our agreement and place a security deposit with your first month's rent. Starting and running a business has never been this easy!

Meeting Facility FAQ

Why use DBS meeting rooms?
Our conference/training and executive board rooms not only offer a professional meeting environment, but an impressive, low-cost solution to professionals and businesses requiring meeting space. Our meeting facilities are state-of-the-art and fully-equipped to ensure your meetings are hassle-free and productive. And for those out of town clients and guests, we're conveniently located right off I-75 (Exit 90) in the Fairington Park Business Centre. Click here for directions to our facility.

What type of meeting rooms are available?

DBS Group offers a conference/training room to accommodate up to 40 people or an executive style boardroom that seats 8-10 people - each equipped with state-of-the-art technology and furniture, including T1 wireless high-speed internet, presentation and access to training aids including TV/DVD, digital projector, write-on/off wall, conferencing speaker phone, flip charts, etc.

Is catering available?

Yes. Catering is available on request. Simply let us know at the time you book your meeting what type of cuisine you'd like and we'll handle the ordering and delivery.

What if I need to print, copy, fax or scan documents?

DBS is fully-equipped with the latest in high-tech office machines. Our friendly receptionist is happy to assist you with any printing, photocopying, faxing, or scanning needs. We can even print, collate and bind your meeting documents and reports and have them ready upon your arrival.

Can I be reached during my meeting?

Yes, but should you wish to be undisturbed during your meeting, simply advise our receptionist on how your calls should be handled. Our receptionist can take a message, send you an email, or simply hold them until a time convenient for you.

How do I book a meeting room at DBS?

Simply give us a call at 937-492-9327 or complete the contact us form on the website with the date and details of your meeting. Or, if you happen to be in the area, feel free to drop by during normal business hours (M-F, 8am - 5pm) and we'll be happy to assist you.

Virtual Offices FAQ

What is a Virtual Office?

A Virtual Office is a unique service that is being used by businesses and professionals today to establish an elite business image at minimal cost. A Virtual Office Plan not only provides a prestigious business presence but offers in/out mail and fax handling, complimentary workstation and/or meeting room usage, access to back-office support as well as print, copy, fax and scan service. You get all the benefits of an office, without the need to pay the full cost for one.

What are the benefits of a Virtual Office?

First impressions count, especially when you're just starting a business. For a low monthly fee, a Virtual Office can provide you with:

· A high-profile office mailing address
· In/out mail and fax handling
· Professional meeting facilities
· Fully-equipped office workstation
· Access to professional office equipment
· High-speed internet service
· Messaging service
· Admin/clerical assistance

What if I need to schedule use of a workstation or meeting room?

Simply give us a call at 937-492-9327, complete the contact us form on this website, or fax your request to 937-492-5680 and we'll be happy to make sure the space is reserved for you. It's really that simple!

Who are Virtual Offices suitable for?

Our Virtual Office Plans are suitable for all types of businesses, in all stages of growth. In particular, they are designed for individuals or companies who:

· Need to create a professional image
· Work from home, the car, startup business or companies needing a "branch office."
· Need a professional, fully-equipped working environment for doing business or meeting with clients
· Are always "out of the office" doing or getting new business
· Want to test a new market at low startup costs
· Can't afford to establish a full-time office
· Don't need permanent office space
· Need back-office support assistance but can't afford to hire help

How do I pay for a Virtual Office Plan?

All Virtual Office Plans must be paid at the first of the month prior to actual usage.

What are the terms of a Virtual Office Plan?

You can subscribe to any of our Virtual Office Plans for as little or as long as you like. Just choose the Plan that's right for you and your budget. And, as your business grows, you can easily upgrade at any time.

Business Support FAQ

Can anyone use DBS Group's support services?

Absolutely! Any business or professional requiring specialized business support is welcome to utilize our services. Just give us a call at 937-492-9327 and we'll be happy to meet with you for a free consultation and answer any questions you may have.

Why choose DBS for business support?

DBS Group is the answer to literally all your business support concerns. If any of the following sounds familiar, you need to contact us right away.

· You spend a lot of valuable time on non-revenue generating tasks.
· You're not ready to hire staff or setup departments for administrative, accounting, bookkeeping, payroll and marketing
but still need those tasks taken care of.
· Your business support needs are forever changing.
· Your valuable business time is consumed in trying to find reliable service providers for multiple tasks.
· You occassionally sacrifice one service for another because of limited cash flow.
· You can't afford the cost and expense of hiring experienced help.

How am I billed for support services?

Payment is dependent upon the service provided. For example, if you require monthly bookkkeeping or payroll services, you will be invoiced monthly. However, if you just need a couple of letters typed and mailed, then payment is expected at the time the job is completed.

Are there any long-term contracts to sign?

Absolutely not! You can change, cancel, suspend or add services as and when needed.